A warranty is a funny thing in that it is important to have for your protection, though you hope that you never have to use it, somewhat like insurance.

15 year Warranty

15/50 Smart Turf Warranty

Ensuring the longevity and satisfaction of your artificial grass investment is paramount to us at The Synthetic Turf Co. We're committed to offering top-tier synthetic grass solutions across Canada, coupled with unparalleled peace of mind through our comprehensive, industry-leading warranties. By partnering with reputable manufacturers, we guarantee our artificial turf products are of the highest quality, designed to enhance your outdoor spaces while offering the best warranty protection in the industry. Trust in our dedication to safeguarding your investment and enjoy the enduring beauty and durability of our synthetic turf worry-free, no matter where you are in Canada.

Warranties Guarantee the Quality of Your Product

It's essential to understand that warranties can differ between companies and even products within the same brand. The Synthetic Turf Co. only works with providers that offer top-quality products with the best warranties in the industry. We care about our customers, and we want you to have the best protection available.


Warranty Registration

At The Synthetic Turf Co., we prioritize your satisfaction and ensure a straightforward warranty process. We meticulously maintain records of your synthetic grass purchase, including all necessary details to support any warranty claims efficiently. While warranty claims are rare, should you encounter any issues, rest assured, we are fully prepared to assist you in resolving them swiftly. Our commitment means you can enjoy your high-quality synthetic turf with peace of mind, knowing we've got you covered across Canada.

Third-Party vs In-House

At The Synthetic Turf Co., we exclusively partner with manufacturers that offer in-house warranties on their products, ensuring a superior level of support and service. This commitment means we deliberately avoid companies that rely on third-party insurance for their warranties, as we believe in the direct accountability and quality assurance that only an in-house process can provide. Our approach guarantees that the warranties backing our turf products are among the best in the industry, offering you peace of mind and a higher standard of care for your synthetic turf and surfacing.

Read the Terms

Understanding warranty specifics is key. Beware of suppliers offering long warranties on imported turf, which may not be as secure as they seem. Some attach a 10-15 year warranty not backed by the manufacturer but by the supplier, covering minimal issues. At The Synthetic Turf Co., we ensure our warranties are transparent, manufacturer-backed, and offer real protection. We stand by the quality of our products, providing you with peace of mind and a warranty you can trust.

15 Year Workmanship Warranty

Our commitment to excellence extends beyond just providing top-quality synthetic turf. At The Synthetic Turf Co., we're proud to offer a robust 15-year warranty on both our turf products and the workmanship of our installations. This warranty underscores our confidence in the durability and quality of our installations. Additionally, through our sister company, Fresh Turf, we provide comprehensive maintenance packages designed to keep your turf in pristine condition, ensuring it looks its best year after year. Choose us for a worry-free investment in your property's beauty and functionality.

Learn More About Our Available Warranties

Our expert team at The Synthetic Turf Co. is committed to helping you grasp every detail of your warranty. We encourage you to ask us any questions to fully understand the scope and boundaries of your warranty coverage. Feel free to get in touch with The Synthetic Turf Co. today to discover more about the warranties we provide, ensuring your peace of mind with every purchase.

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